Stalled Projects & Conflicts
When it’s no longer about the technology.
Some projects have long been technically solvable and still don’t move forward. Because the people involved are at their limit. Because two departments have stopped talking to each other. Because customer and supplier only communicate via escalation levels. Then another status report won’t help. You need someone from the outside who listens, recognizes and names what is holding things up, and brings the parties back to the table.
Please note: I offer conflict consulting, conflict coaching and mediation in German only. De-escalation depends on very precise wording, and my business English is not nuanced enough for that. Technical consulting is available in English.
Am I better than your best people?
No. But I have an unclouded view from the outside and I’m not tied to any department, position or internal entanglement. I work independently, honestly and directly. Level-headed and clear-minded, even when things get emotional. I listen, ask the right questions, quickly get to grips with your system and help you solve the problem from within, rather than imposing a solution from outside.
I’m at my best when
- the task is complex, multi-layered and demanding,
- the people involved are at their limit or have mentally checked out,
- emotions are boiling over,
- others have already failed.
Bring it on, I’m in.
What I do for you
- Project clarification
- I talk to everyone involved, read the documentation and tell you within a few days what is really holding things up (technically and on the human side) and what needs to happen now.
- Conflict consulting and conflict coaching
- Unlike in mediation, here I can work with one side alone, propose solutions and say clearly what I see. Combined with systemic consulting, this works even when willingness to talk is low or only one side wants to talk.
- Mediation under the German Mediation Act
- When the parties in conflict should work out the solution themselves and need a protected, binding framework to do so, mediation is the first choice. It lends itself to conflicts between employees, departments, shareholders, customers and suppliers. As a trained mediator (European University Network), I accompany you from the first conversation to the final agreement, online if you prefer.
Even if classic mediation often seems slower: solutions your people develop themselves in mediation create stronger ownership and are therefore more sustainable. Mediation also lastingly strengthens the communication and problem-solving skills of everyone involved.
Why this is not a side issue
Conflicts don’t just endanger relationships, projects and decisions. They go deeper: they undermine trust, distort perception and make collaboration ineffective step by step. That’s why clarification is more than conflict resolution. It safeguards the future.